Vaidio Cloud

No hyperscalers.
No compromises.

The Vaidio Cloud by Synaedge is your sovereign platform for AI-powered video analytics, operated on proprietary infrastructure in certified European data centers.

Start now with intelligent video surveillance for your luxury property – without your own infrastructure.

In a world where discretion, security, and independence are top priorities, you need a solution that integrates seamlessly into your lifestyle. With the Vaidio Cloud by Synaedge, you gain access to an exclusively operated, scalable platform for AI-powered video analytics that meets the highest security and data protection standards, without the need to operate your own servers or technical infrastructure. You benefit from state-of-the-art AI vision technology, maximum availability, and full data sovereignty, while we take care of the entire technical operation for you. Elegant, reliable, and at the level you expect from a true luxury solution.

No on-site server operations or specialized personnel required.

Operation, monitoring, and updates fully provided as a managed service.

24/7 technical support for Vaidio in German, English, and Spanish.

Monthly or annual billing

GDPR-compliant and hosted in Europe, independent of hyperscalers.

Vaidio Cloud – Your AI video analytics in European high-security data centers

Vaidio Cloud Flex

For standardized AI analytics

Operated in certified EU data centers
Dedicated virtual server instance (shared cloud)
Ideal for standard analytics
Including managed service by Synaedge
Monthly subscription

Vaidio Cloud Dedicated

For the highest level of customization and maximum discretion

Operated in certified EU data centers
Dedicated server exclusively for your properties (private cloud)
Individually trained AI models or maximum data sovereignty
Including managed service by Synaedge
Monthly subscription

Data protection begins with the choice of infrastructure.

For owners of luxury properties, digital sovereignty is just as critical as physical security. When AI video analytics is operated on platforms of major hyperscalers such as AWS, Azure, or Google, it is technically powerful, but part of the control is relinquished. Central components of the infrastructure are beyond your full transparency, are subject to external standards, and may, in certain cases, fall under foreign access laws such as the U.S. Cloud Act—even when hosted in Europe. Synaedge deliberately takes a different approach. We operate the Vaidio Cloud on our own independent infrastructure in Europe. Your video recordings and analytics remain exclusively under your control.

Your video and metadata remain fully under your control – they are neither shared with third parties nor processed on U.S.-based cloud platforms. You retain full control at all times over where your data is stored, how long it is retained, and who has access to it.

Our entire infrastructure is designed for data protection compliance in accordance with the GDPR and the Swiss Data Protection Act (CH-DSG). Unlike U.S. cloud providers, we are not subject to international laws such as the U.S. Cloud Act, which can require the disclosure of data even without your knowledge. French Contrairement aux fournisseurs de cloud américains, nous ne sommes pas soumi

We operate our data center infrastructure independently within the high-security data centers of nLighten, with locations in Madrid, Frankfurt, and Zurich. These data centers hold comprehensive security and compliance certifications, including:

Madrid (ES.MAD1):

  • ISO 27001
  • PCI-DSS
  • SOC 1

Frankfurt (DE.FRA1):

  • ISO 27001
  • PCI-DSS
  • EN 50600

Zurich (CH.ZRH1):

  • ISO 27001
  • PCI-DSS
  • SOC 1
  • FINMA

These certifications ensure the highest standards with regard to information security, data protection, and operational stability. Upon request, we can also provide our infrastructure in France and the United Kingdom in order to optimally meet specific requirements regarding location selection, data protection, and latency.

Vaidio Managed Security Services

IT expertise with origin and independent of hyperscalers

At Synaedge, you receive not only intelligent security systems, but also the technical foundation on which they are securely operated. Our roots lie in VirtualTec Solutions AG, which we have operated as an independent internet service provider since 2008. We operate our own data center infrastructure in certified data centers across Europe and interconnect our locations directly, without relying on third-party providers or cloud corporations. As a member of SwissIX, Switzerland’s leading internet exchange, we ensure minimal latency, stable network quality, and full control over your systems – from the edge to analytics.

What does it take to make your home the safest place in the world?
We make the extraordinary real.